Back to Blog

Quick Replies and AI Opt Outs

The Daisychain Team

Our team had a blast at Netroots Nation in New Orleans – special shout-out to everyone who stopped by our booth, attended the panel (about the Organizer’s AI Toolkit) and joined our happy hour.

Despite the fun in New Orleans, we haven’t stopped shipping new features – here’s the latest:

Opt-Out Request Detection
We’ve upgraded how Daisychain detects opt-outs!

Now, in addition to auto-unsubscribing when someone texts back keywords like “STOP” and “UNSUBSCRIBE” (as well as a LONG list of, let’s call them, unsavory responses) we’ll also use natural-language processing to flag messages that aren’t exact matches and display a prominent pop-up to help you quickly opt the person out. Like this:

Screenshot of opt-out detection alert.

With one click, you can opt the person out – saving time, respecting your supporters, keeping lists cleaner, and improving long-term deliverability. More info in our Help Center.



Quick Replies

For a long time, Daisychain has had a feature called “Snippets” to help manage templated messages. This week, we’ve officially retired Snippets and migrated to something faster, more flexible, and easier to organize: Quick Replies.

Screenshot of Quick Replies Interfact

Quick Replies keep the best parts of Snippets (fast, reusable messages) but add:

  • Global Quick Replies you can use in every campaign

  • Campaign-specific Quick Replies you can customize or create on the fly

  • Reply Sets are collections of Quick Replies grouped by a specific purpose or campaign type -- like "Event Recruitment" or "Get Out the Vote." They make it easier to add multiple related Quick Replies to a campaign at once.

Whether it’s a quick “Thanks for your RSVP!” or a personalized GOTV message that uses the latest integrated polling place data, Quick Replies make it easier to keep your outreach consistent and your team moving fast. Again, more details about Quick Replies can be found in our Help Center.

If you want a quick walkthrough of Quick Replies or Auto Opt-Outs (or just a broader demo of what Daisychain can do), schedule a demo – we’d love to show you around.

More from the Blog

New in Daisychain: A/B Testing

We’ve launched A/B testing in Daisychain, making it simple for any team to experiment with different SMS messages. Write different message variants, use an intuitive slider to set your test size, see side-by-side stats on replies, clicks, conversions, and opt-outs, and get a built-in significance check before sending the winner to the rest of your audience. A feature once reserved for power users is now accessible to everyone.

Read Story

iOS 26 is coming. Here’s what it means for texting.

Apple’s iOS 26 update introduces a feature called Screen Unknown Senders. It changes how some messages show up on iPhones—but the good news is, it’s off by default. For organizations that prioritize real conversations and supporter trust, this update is more opportunity than obstacle. We put together a quick guide on what’s changing, what isn’t, and how to make sure your messages keep showing up.

Read Story

New Feature: Suggested Quick Replies

Quick Replies got smarter. Daisychain can now suggest the most relevant Quick Reply based on an incoming message from your supporter, and pre-populate the message in the composition box. Our hope is that this saves valuable time, keeps conversations moving, and eliminates a bit of busywork.

Read Story

Sign Up For Daisychain Updates

We'll let you know when we launch new features and integrations.
We will never share your email address with third parties.